Frequently Asked Questions
Everything you need to know about our pro-grade kitchen gear.
What makes Hedley & Bennett aprons different from others?
Our aprons are designed in professional kitchens and built to withstand the rigors of a high-volume restaurant. We use premium materials like heavy-duty canvas, American-made denim, and reinforced stitching to ensure longevity and comfort.
How should I care for my apron and kitchen linens?
For most of our cotton and denim aprons, we recommend a cold machine wash and tumble dry on low. To prevent tangling, we suggest tying the straps before washing. Avoid bleach to preserve the integrity of the fabric and colors.
Do you offer custom embroidery or corporate branding?
Yes! We offer high-quality custom embroidery for individuals and bulk orders for culinary teams. You can add your name or a custom logo to select products directly through our website or by contacting our sales team.
What is your return and exchange policy?
We offer a 30-day return window for all unused and unwashed items in their original packaging. Please note that custom embroidered items are final sale and cannot be returned or exchanged.
When will my order ship?
Standard orders typically process within 1-3 business days. If you have requested custom embroidery, please allow an additional 7-10 business days for our team to hand-craft your personalization.
Do you ship internationally?
Yes, we ship our kitchen gear to chefs and home cooks all over the world. Shipping rates and delivery times vary by destination and will be calculated at checkout.